Private jet cabin — answers to frequent charter questions

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Frequently Asked Questions

Everything you need to know about flying private with Flyius

Safety standards required of partner operators

Booking & Reservations

How do I book a private jet with Flyius?

Enter your route, date and passenger count to see indicative prices by aircraft category. Request a quote and a Flyius advisor will compare available certified operators, then send firm options — typically within 2 hours. You book only after reviewing the aircraft, operator, price and charter agreement.

Can I book for a group or multiple passengers?

Absolutely! Private jets are perfect for groups. Depending on the aircraft type, you can accommodate anywhere from 4 to 19 passengers. When requesting a quote, simply specify the number of passengers, and we'll recommend the most suitable aircraft for your group size and budget.

How far in advance should I book?

We recommend booking at least 7-14 days in advance for the best availability and pricing. However, we can often accommodate last-minute requests within 24-48 hours, subject to aircraft availability. For peak travel periods (holidays, major events), booking 2-4 weeks ahead is advisable.

What payment methods do you accept?

Depending on the booking, payment can be made by major card, bank transfer, or Bitcoin, Ethereum and USDC through a regulated partner. The exact method, currency, due date and any approved corporate terms are confirmed in your charter agreement before payment.

Read the pricing & booking guide

Before Your Flight

How early should I arrive at the airport?

One of the biggest advantages of private aviation is the time savings. You only need to arrive 15-20 minutes before your scheduled departure time. There are no long security lines or crowded terminals. You'll be greeted at the private terminal (FBO) and escorted directly to your aircraft.

What identification do I need for my flight?

For domestic flights, a valid government-issued ID or passport may be required depending on the country. For international flights, a valid passport is mandatory. Some countries may also require visas - please check entry requirements for your destination before travel.

What is the baggage allowance?

Baggage allowance varies by aircraft type. Generally, light jets accommodate 2-3 medium bags per passenger, while larger aircraft have more generous baggage capacity. We recommend limiting each bag to 50 lbs (23 kg). If you have special baggage requirements (golf clubs, skis, oversized items), please inform us when booking.

Can I bring my pet on board?

Yes! Pets are welcome on private charters, and they fly in the cabin with you - no cargo hold. Please inform us when booking so we can confirm with the operator and ensure all necessary arrangements are made. Some destinations may require pet travel documentation and health certificates.

Read pets travel guidance

During Your Flight

Is Wi-Fi available on board?

Wi-Fi depends on the specific aircraft, equipment and route; it is not standard on every jet. Tell us if connectivity is essential and we will shortlist suitable aircraft, verify the installed system with the operator and show that confirmation before you book.

What refreshments are provided during the flight?

Standard catering varies by operator, aircraft and flight length. Share dietary needs or a specific menu when requesting your quote; we will price any premium catering separately and confirm what is included before departure.

Can I use my phone and electronic devices during the flight?

Laptops and personal devices can usually be used in cruise, subject to the crew's instructions. Mobile service, Wi-Fi, charging ports and restrictions during takeoff or landing depend on the aircraft and operator, so request any essential equipment before booking.

Explore the private jet experience

Cancellations & Changes

What is your cancellation policy?

Cancellation terms come from the selected operator and are shown in the charter agreement before payment. Charges depend on timing, aircraft positioning and costs already incurred. Your advisor will explain the exact schedule and any rescheduling options before you sign.

Can I make changes to my flight after booking?

Yes, we understand plans change. Flight changes (date, time, route) are subject to aircraft availability and may incur rebooking fees depending on how close to departure the change is requested. Minor adjustments (passenger names, contact details) can usually be made at no charge. Contact our team as soon as possible if you need to modify your booking.

What happens if my flight is delayed or cancelled?

If weather, a technical issue or another operational constraint affects the flight, we contact you and assess the available options with the operator. These may include a replacement aircraft, a revised departure time, rescheduling or a refund where the charter agreement provides for one.

Contact the concierge team

Still have questions?

Our team is available 24/7 to help you plan your perfect flight